We appreciate your response. Since you're using Windows 10 and the Encrypt contents to secure data is not working, we suggest the following steps:Method 1:. Ensure that you're logged in as administrator. Press Windows + R, then type regedit and clickOK. Within Registry Editor, go to its left pane and navigate to the location:HKEYLOCALMACHINESYSTEMCurrentControlSetControlFileSystem.

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Jun 22, 2014  Fix Windows 8.1 Encrypt contents to secure data grayed out. Then change the Value data from 0 to 1, click OK button and make a rebooting to apply all changes. If the above method still doesn’t take any effects, start the EFS service from Services.msc. Open the Control Panel by icons view, click on the Administrative Tools Services shortcut. How can the answer be improved?

Locate NtfsDisableEncryption item. Once you saw the item,double-click it. Change the Value data from 0 to 1, then clickOK then reboot your PC.Important: This section, method, or task contains steps that tell you how to modify the registry.

However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection,back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, refer to the following Microsoft Knowledge Base article.If the issue still persist, try the next method.Method 2:. Press Windows + R, then type services.msc. D ouble-click on Encrypting File System (EFS), underGeneral change the Startup type to Automatic. Office 365 install hangs. Hit Apply, then OK.

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Restart your PC.Let us know the outcome.